Store Policies

Shipping Details and Payment Policy:

I will ship your purchase within 3-5 business days of receiving payment. Payment must be made at time of purchase via PayPal. You will receive a tracking number once items have been shipped.

 

Always make sure your shipping address is correct and matches the address on your PayPal account. If you have special shipping requests, please contact me PRIOR to purchasing an item.

I send packages across North America through Canada Post exclusively, using the most economical choice of shipping that includes a tracking number and insurance. Multiple items will be packaged together and grouped into as few shipments as possible.

Within Canada: Expedited Shipping (usually 5 business days once it's been shipped).

To USA: Varies depending on size of item. Tracked Packet or Expedited (shipping times vary. Approximately 10 business days, though I have had packages arrive in the USA as quickly as 3 business days, and also waits as long as 15 business days, all using the same shipping method).

Shipping cost is calculated by weight. If the shipping cost provided by the estimator proves to be GROSSY inflated above actual packaging and delivery cost, I will make an effort to refund the difference.

Please note that buyers outside of Canada are responsible for any and all duties and customs charges that may be incurred.

Generally, I don't make my figures with materials that will raise concerns with border agents. Ultimately, my American neighbours, it's your responsibility to be aware of rules regarding what can or can't cross into the USA before you purchase an item from my store.

 

Cancellation & Return Policy:

I accept cancellations within 24 hours of purchase before the item has been shipped.

do not accept returns or exchanges. All sales final. Please look closely at the pictures and read the descriptions of each item carefully before you buy.

I do my best to protect items when mailing them out. Should an item arrive damaged, please send me an email with a quick snapshot of the piece within 24 hours. I cannot promise to replace an item (since they are one of a kind), but will certainly address the issue and work with you to rectify the situation. If a buyer insists on returning an item due to damage in transit, all shipping costs are the responsibility of the buyer. If it is sent through a private courier across the border instead of USPS, I will not accept the package at all as they a) do not deliver to PO Boxes and b) charge inflated brokerage fees on top of everything else.

Privacy & Miscellaneous:

This shop is powered by Ecwid. Please visit their site if you want to learn more.

 

Beyond writing your address on a package, www.myghoulfriday.com does not collect your information to sell or share, nor will I subscribe you to any email newsletters (you can do that via my homepage if you wish).